Help wanted: Middle-aged web guy needs assistance with new technology. A little iHelp, anyone?
After several years of feet dragging, I’ve taken a bite of the poison Apple and bought an iPhone. Although I’m still not sure which side of the “work vs. expensive toy” fence it will fall on, it should help out in several areas of my personal and professional life.
Of course to do that, I have to know how to use it and thus far, all it has done is tease me from afar. After closing my eyes on the AT&T web site Friday afternoon and clicking “Complete Purchase” (or whatever the button said), I expected – because I was told by AT&T and Apple it could be 5-10 business days until they shipped it – to have a wait ahead of me.
And I was cool with that.
That coolness went away when the e-mail came announcing the shipping of the phone. “It will get here someday” was quickly replaced by a neurotic rotation back to the AT&T web site to check the status of my order. By mid-day Saturday, my new toy was sitting in a warehouse in Indianapolis and there was nothing I could do but wait. Seriously, I drive past a FedEx warehouse every day, probably the same one holding my phone hostage, and there was nothing I could do about it for two whole days.
Finally, today arrived and the phone was marked “out for delivery” and the race was on. The delivery estimate was for 3 p.m. and I had to leave for work at 3:30. By 2 o’clock and no phone, I checked the FedEx site again. “Incorrect Address.” Panic. Calm. Phone calls.
To FedEx’s credit, they were very cool on the phone, called back twice to double check our address and at 3:20, the doorbell rang. I’d have better off if they had missed me by 10 minutes.
I had enough time to open the box, look at the parts, plug it in and leave. In the meantime, my wife ordered a new BlackBerry at the same time, it was delivered in the mail this morning and she has been busy playing and configuring all day. Such a tease.
All I know now is this better live up to the hype, because the last two days have felt like 200. (Okay, a little exaggeration there.)
This meandering story of an idiot waiting for his new phone was really a call for help. What do I do now that I actually have the phone? How does a 36-year-old web guy go about best using a shiny new iPhone 4? A call out on Facebook has yielded two parts sarcastic ridicule and 1 part help, but I have access to Indianapolis, and darn it, I’m going to use it!
Apps, cases, gadgets, whatever, help me out Indy! What are your favorite parts about the iPhone and why? What can’t you live without?